BOOKINGS / PAYMENT  The price shown on the bookings page is based on a group reservation of a minimum of 2 persons A non-refundable deposit of 25% is required at the time of booking The safest and our preferred method of payment is by PAYPAL through our website. If you prefer to pay by bank transfer, we can e-mail you the details The full balance is due 8 weeks prior to your departure date CANCELLATIONS Any cancellation by the client must be made in writing and will incur the following cancellation charges: 90 days before departure 25%; 60 days before departure 50%; less than 30 days before departure 100% if we cannot fill your space on the course – if we fill your space, we will happily transfer you to another course In exceptional circumstances, Create Away reserves the right to alter or cancel any course. You would be given the opportunity to transfer to an alternative course/date, depending on availability, or receive a full refund CUSTOMER SATISFACTION The draft itineraries on our website are intended as a guideline and may be subject to change depending upon availability, the season, the weather, etc. If there is any area that you are not satisfied with or would like to change, please do let us know and we will do our upmost to accommodate your request INSURANCE / LIABILITY Travel insurance is not included in the cost of your course. You must therefore take out your own personal travel insurance to cover travel delays and disruption, personal loss, damage, illness/medical costs, accident/injury/death. Also please ensure adequate cover for any activities you may be taking part in on your course (i.e. horse riding) When you make your booking, all people included on the booking form agree to our terms and conditions